General information and instruction for home owners.

Iron (Fe)

Iron is one of the most pervasive water problems in the Northeast, particularly in water from deep wells. Water containing even a significant quantity of iron may appear clear when drawn, but will rapidly turn red upon exposure to air. This process is called oxidation and involves the conversion of ferrous (dissolved) iron, which is highly soluble, to ferric (precipitation) iron, which is largely insoluble. The ferric iron then causes red/brown staining on clothes, fixtures, etc…

Iron concentration is measured in ppm or mg/l (milligrams per liter, where 1ppm = 1mg/l). Staining usually becomes a problem at concentrations greater than 0.3 ppm. Removal is through ion exchange (water softener) or oxidation/filtration (APIR).

Manganese (Mn)

Manganese is a metal similar to iron which causes a grey/black stain. It is more common in the Northeast than in most other areas of the country. It can cause staining in concentrations as low as 0.05ppm. Manganese is removed in a manner similar to iron, although oxidation is more difficult, requiring a pH of at least 8.5.

Water Hardness (Ca & Mg)

The term hardness refers to the quantity of dissolved calcium and magnesium in the water. These minerals, which come primarily from limestone type rock formations, are found to some degree in almost all natural waters. Calcium and magnesium cause problems for two principal reasons:

When the water is warmed, they precipitate out of solution and form a hard, rock-like scale. This scale accelerates corrosion, reduces flow and restricts heat transfer in water heaters and boilers.

When they combine with soap, they react to form a curd, which interferes with cleaning, dries out skin and leaves deposits on plumbing and clothes (bathtub ring; ring around the collar)

Hardness is measured in either parts per million (ppm) or grains per gallon (gpg), where 1 grain equals 17.1 ppm (a commons aspirin tablet weighs 5 grains). There is not established limit for acceptable level of hardness in water, but it is generally considered to start to become problematic around 3 gpg. Water hardness varies widely throughout the Northeast, with levels ranging from less than 1gpg in eastern Massachusetts to over 100 gpg in parts of New York. Waters which naturally contain very little hardness can also be problematic because they are often corrosive (see Acidity).

The only practical method for hardness removal in residential applications is through the cation exchange process employed by water softeners (also called conditioners)

Water Tastes and Odor
Most tastes and odors are caused by the presence of organic materials. The vast majority of these can be removed with activated carbon.

  • Hydrogen Sulfide (H2S)
    Hydrogen sulfide is a gas which smells strongly like rotten eggs. It results from the decay of organic matter and the presence of certain types of bacteria. Even very low concentrations are offensive as well as highly corrosive (silver tarnishes almost immediately upon contact with H2S). Because it is in the form of a gas, H2S cannot be collected in a sample bottle for laboratory analysis. Therefore its presence must be reported when a sample is submitted for a treatment recommendation. It can be removed by oxidation/filtration or by well sanitization.
  • Turbidity
    Turbidity ranges from large particles which will settle out of solution rapidly (such as sand), to extremely find sediment which may stay suspended in solution even after standing for hours. Treatment depends upon particle size, which is measured in microns.
  • Chemical contaminants
    This presence of toxic chemicals at various concentrations has been widely documented in many water supplies. Detection can be difficult as these contaminants often have no taste or odor. Treatment depends on type and concentration.

Acidity (pH)

Water which contains excess acidity tends to act aggressively towards plumbing and fixtures, causing corrosion and staining ( stains on fixtures and copper pipes) Relative acidity is measured on the pH scale, ranging from 0-14, where 7 is neutral, numbers lower than 7 are progressively more acidic, and numbers higher than 7 are increasingly alkaline (basic). The pH value refers not to the quantity of acidity, but rather to the ratio of acidity to alkalinity.

Alkalinity acts as a buffer to de-activate the acidity, a process called neutralization. For example, we apply limestone (calcium carbonate) to soil to offset the acidity which comes from acid rain and decaying organic material. The acceptable pH range for water is 6.5 to 8.5.

Acidity cannot be removed from water; therefore pH is raised by adding alkalinity. The can be done by injecting a highly basic (alkaline) solution with a feed pump or by passing the water through a bed for processed limestone or similar mineral.

Manuals and Forms:

Above Ground Storage Tank Rules


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Buderus Information:

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